Frequently Asked Questions/FAQ
What kind of after-sales service do you provide?
We offer a comprehensive after-sales service including installation guidance,mattress cleaning instruction,mattress maintenance instruction, etc.
Are your products certified to any international standards?
Yes, our products are certified to SGS,ISO,SKA and other relevant standard,ensuring safety and reliability.
Can you provide customized products to meet our specific requirements?
Absolutely,we offer customization services to tailor our products to the specific needs of our clients,such as size,inner materials,thickness,color,packing etc.
What is the minimum quantity required?
No minimum order quantity required. We can offer more favorable pricing for larger orders.
How long does it take to deliver the products after an order is placed?
The standard delivery time is within 1-2 weeks. For bulk orders,we can negotiate a suitable delivery schedule.
What is the warranty period for your products?
We offer a warranty period of 25 years,but the specific warranty period depends on the product and usage conditions.
What is the monthly capacity of your factory?
We can produce over 90,000 mattresses per month.